Docs.
Everything an admin needs to run their season on SeasonStand. Start with the quick-start, then jump to the topic that matches what you're shipping today.
Quick start
Sign up at /admin/sign-up and pick an org slug — that slug becomes the URL families use to find you. Invite your treasurer, registrar, and head coaches with role-scoped access. Every admin uses one Clerk identity across every org they belong to; no extra logins.
We use Stripe Connect Standard. From Settings → Payments, follow the Stripe onboarding flow to verify your EIN and bank account. ACH and card are both turned on by default — ACH at 0.8% (cap $5), card at 2.9% + 30¢. SeasonStand's flat 1% platform fee (no cap) is layered on top.
The Program Builder is an eight-step wizard: Basics → Schedule → Pricing → Forms → Teams → Comms → Permissions → Review. You can ship a registration in under twenty minutes — sibling discounts, family caps, installment plans, conditional questions, and waivers are all native.
Open Team Stores → New Store. Pick a window (pop-up, catalog, or redemption), add your products, and customize them in the 3D Design Studio. Families see the storefront at /shop/[your-slug] — no login required for browsing, login required to check out.
Messages → New. Pick the audience (a program, a team, a roster filter), draft an email and/or SMS, and set quiet hours if needed. SafeSport rules apply automatically: any message to a minor is routed through their guardian, and the full audit log is searchable from the Messages tab.
Topic index
Conditional forms, age + grade gates, sibling discounts, family-cap pricing, installment plans, waivers + e-sign, financial aid requests. Built around the eight-step Program Builder wizard.
Stripe Connect Standard with ACH default. Installments split a registration over a fixed schedule with ACH auto-debit; failures retry on a back-off curve before flipping to manual collections. Refunds and partial credits supported.
One family record crosses every org the family touches. Per-family caps apply across all kids in the family (e.g. "third kid free," "max $1,200 per season per family"). Guardians manage athletes from /portal/family.
Pop-up, catalog, or redemption stores. Native 3D uniform builder for game kit. Per-variant inventory tracking on every product. Sibling cart drawer keeps every kid's order together for one checkout.
Email, SMS, and in-app messaging with quiet hours and full audit log. SafeSport invariant: no private adult-to-minor channels — every message to a minor is mirrored to their guardian. Templates for season kickoff, payment reminders, schedule changes.
Tryout signups with capacity, scoring rubrics for evaluators, and roster proposal flows. Evaluations stay private to the staff who need them and feed into the team-placement decision the head coach owns.
Practices, games, and travel events on the org calendar. Every family gets a personal iCal subscription URL that filters to their kids' teams only — drop it into Google Calendar or Apple Calendar and forget about it.
Cash + accrual ledger native to the platform. Class-of-revenue breakouts (registrations, store, fundraising, financial aid). Two-way QuickBooks Online sync — connect from Finance → QuickBooks; class-of-revenue mappings and a sync log included.
Parental consent flows for under-13 athlete records. SafeSport-compliant comms layer. Background-check tracking via NCSI — SeasonStand never sees the underlying report, only pass/fail + expiration. See /security for the full standards list.
Need more help?
Security questions, compliance documentation, and the full standards list live at /security.
For everything else, email hello@seasonstand.com. We respond within one business day.